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Console Repair Q and A's

 
 
 
Whats the Service?
 
We are Fully Committed to offering you the best Console Repair Experience on the market.
 
Our aim is to make your Console Repair Experience as smooth and as hassle free as possible.
 
We aim to have your console repaired within 3 Working Days.
 
All our repairs are Guaranteed, for at least 3 months. We now offer 6 Months Warranty on most repairs.
 
We stand right behind the quality of our Repair Service - but if there is ever an issue with your console when your Warranty has expired, we offer a Console Exchange for a new machine, at way below the market value.
 
 
My console has been modified. Will you still repair it?
 
No problem. We will still repair your console for you. 
 
 
Low Cost Return Courier Signed For Delivery - Guaranteed.
 
You can drop your console in to us, if you are local to Birmingham UK, or you can send it to us.
 
We can even arrange to have it collected, if you contact us to arrange. There is a charge for this Service.
 
We offer a Free Inspection. You will not be charged just to look at the machine.
 
If it is repairable, we will go ahead and repair it for you. Our prices are set prices, as displayed. In the unlikely event that there are multiple problems with your console, you will be contacted first.
 
We do our best to work to a 3 Day Turn around time, which means door to door time of less than a week.
 
We Accept all major credit / debit cards, and Paypal. Payment not required until after repairs, but before return shipping.

 

Please be aware that during the course of repair it is possible that the symptoms may worsen whilst investigating the fault. If the console cannot be repaired, CD247 accepts no responsibilty for this eventuality.

During the course of repair it may be necessary to clear data stored in your console's memory. Please ensure data is backed up prior to sending your console in to us as we cannot guarantee data will be retained.

 
What do I have to do?
 
 
Fill out the on line form, and we will contact you about your console. Or feel free to send us your console. Dont forget to include your details! Click Here for our Address.
 
Its easy. We just need a few details about your console, and then we can contact you to arrange repair.
 
We will then inform you of what to do next.
 
If you don’t want us to contact you, you can just go ahead and send us your console.
 
If you do this, we just need the console itself, without leads / power supply’s etc, in a box, with your details on a piece of paper. We need your name, address, telephone number, email address, and problem description, put inside the box / jiffy bag, and then send  to the address at the bottom of this page. We recommend taking it down to your local post office to send.
 
We will contact you by phone / email when we receive it.
 
You do not have to pay for the repair in advance. We will contact you after we have repaired the console, to take payment, and arrange dispatch.
 
If you wish to pay in advance, and get it out of the way, no problem. Please see Console payment details.
 
 
Delivery
 
We use Interlink Express Next Day Signed for Courier Service, for return delivery. They are extremely reliable, and allow us to keep our prices cheap.Low Cost Return Delivery
 
Return Delivery costs (for non repairs only):
 
XBOX 360
PS3
Wii
PSP
NDS / Lite
£7.99
£10
£6.99
£4.99
£4.99
 
 We can also arrange for a collection from you, for £10, but we will need this payment in advance.
 
 
What does the Guarantee mean for me?
 
If your console has a recurrence of the same problem again, within the Guarantee period, we are obliged to re-repair for free. Please see Terms and Conditions
 
 
 

 

 

 

Game consoles have become more popular than ever, with recent offerings such as the Nintendo Wii and Nintendo DS opening their popularity to an even wider audience. However, even the most popular consoles experienced reports of faults common to many users, and it can be useful to be aware of some of the most frequent ones if this affects your console.<br><br>

Probably the most high profile console problem to occur so far has been the `red ring of death` issue with the Xbox 360, which was widely reported in the general media concerning images freezing up, game play stopping, or disc read errors, followed by three of the front circular lights on their console turning red, indicating a serious hardware failure. It is worth noting that there are other problems that are displayed by four red lights, so check your manual, but a professional repair engineer will be able to fix the problem easily, as it has been attributed to overheating caused by the design of early consoles. With the PlayStation 3, some customers have reported hard drive failures, whereby a yellow light is shown on the front of the console, followed by a flashing red light which stays until the power button is pressed, rendering the console unusable (in a similar way to the `red ring of death`, sometimes referred to as the `yellow light of death`).<br><br>

The Nintendo Wii has experienced a lower degree of serious issues, but problems have still been widely reported. The first System Software update caused some early units to become completely unusable and some systems may have difficulty reading the high-density software on the newer releases due to a contaminated laser lens. Both of these problems would have to be fixed by an independent engineer if out of the warranty period (or if Nintendo refuse to help). With the PSP (PlayStation Portable) and Nintendo DS, most problems have centred on the fact the devices are handheld and portable. Both consoles are sensitive to water damage, especially as the DS users a sensitive touch-screen and the PSP uses a moving parts drive for its UMD discs. These repairs, as well as battery issues or impact damage (where the console has been dropped one too many times by an overactive user) can often be fixed relatively cheaply and easily.

It is important to decide <a href="http://www.crowdstorm.co.uk/pc_and_video_games/c/2/">what video games</a> repairer to use, by looking at the range of services they offer. Many problems can be fixed at home with the right information, and a trustworthy repairer will usually tell you how to fix it yourself if possible, at a cheaper fee than sending it to them (while if you do need to send it to them, check what the arrangements for doing this will be – some repairers will even collect).

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